Effective Date: December 1, 2025
1. Information We Collect
We collect personal information you provide during registration, including name, email address, phone number, and payment information. We also collect usage data such as course progress, assignment submissions, and platform interactions.
2. How We Use Your Information
Your information is used to provide course access, communicate course updates, process payments, improve our services, and comply with legal requirements. We may send educational content and course recommendations based on your interests.
3. Information Sharing
We do not sell your personal information. We may share information with service providers who assist in course delivery, payment processing, and platform maintenance. These providers are bound by confidentiality agreements.
4. Data Security
We implement industry-standard security measures to protect your personal information, including encryption for payment data and secure server storage. However, no online transmission is completely secure.
5. Cookies and Tracking
Our platform uses cookies to enhance user experience, remember login information, and analyse platform usage. You can disable cookies in your browser settings, though this may affect platform functionality.
6. Student Records
Course progress, grades, and completion certificates are maintained for a minimum of 3 years. Students can request copies of their academic records at any time through admin@speak3.com.
7. Third-Party Services
Our platform may integrate with third-party tools for video conferencing, assessment, or communication. These services have their own privacy policies, which we encourage you to review.
8. Your Rights
You have the right to access, update, or delete your personal information. You may also opt out of marketing communications while continuing to receive essential course-related messages.
9. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. After account closure, we may retain certain information for legal compliance and business purposes.
10. International Data Transfers
If you are located outside Hong Kong, your information may be transferred to and processed in the U.K. or Mainland China where our servers are located. We ensure adequate protection for international transfers.
11. Children's Privacy
We do not knowingly collect personal information from children under 13 without parental consent. If we become aware of such collection, we will delete the information immediately.
12. Contact Information
For questions about this Privacy Policy or to exercise your privacy rights, contact us at:
Email: privacy@speak3.com
Address: Unit 1804, 18/F, Bright Way Tower, 33 Mongkok Road, Kowloon, Hong Kong
Phone: +852 2809 2395
13. Updates to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes via email or platform notification.